Terms of Service
Last updated: January 2025
1. Introduction
Welcome to Helivio Health Ltd. These Terms of Service ("Terms") govern your use of the heliviohealth.com website ("Website") operated by Helivio Health Ltd ("we," "our," or "us").
By accessing or using our Website, you agree to be bound by these Terms. If you do not agree, please do not use the Website.
Product-Specific Terms: Our individual products (such as Cradli) have their own terms of service that apply when you use those products. Please refer to: cradli.com/terms
2. About Helivio Health Ltd
Helivio Health Ltd is a technology company that develops digital products focused on health, wellbeing, and family wellness. Our products are designed to help users track activities, understand patterns, and support healthy lifestyles.
Important: Our products are wellness tools, not medical devices. They do not provide medical advice, diagnosis, or treatment. Always consult qualified healthcare professionals for medical concerns.
3. Website Use
You may use this Website for lawful purposes only. You agree not to:
- Use the Website in any way that violates applicable laws
- Attempt to gain unauthorized access to any part of the Website or its systems
- Interfere with or disrupt the Website's operation or security features
- Use automated systems to access the Website without permission
- Collect or harvest personal information from the Website
- Transmit any harmful code, viruses, or malicious content
4. Intellectual Property
The Website and its contents, including text, graphics, logos, images, and software, are owned by Helivio Health Ltd and protected by intellectual property laws. You may not:
- Copy, modify, or distribute Website content without permission
- Use our trademarks, logos, or branding without written consent
- Create derivative works based on Website content
Trademarks: "Helivio Health Ltd," "Cradli," and associated logos are trademarks of Helivio Health Ltd. Use of these marks without permission is prohibited.
5. Third-Party Links
Our Website may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or terms of these external sites. Accessing third-party links is at your own risk.
6. Disclaimers
No Medical Advice
Information on this Website and in our products is for general informational purposes only. It is not intended as medical advice, diagnosis, or treatment. Do not disregard professional medical advice based on information from our Website or products.
"As Is" Basis
The Website is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
No Guarantee of Availability
We do not guarantee that the Website will be available at all times or free from errors or interruptions.
7. Limitation of Liability
To the maximum extent permitted by law, Helivio Health Ltd shall not be liable for:
- Any indirect, incidental, special, consequential, or punitive damages
- Loss of data, profits, or business opportunities
- Damages arising from your use of or inability to use the Website
- Actions of third parties, including linked websites
- Any decisions made based on information provided on the Website
Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law.
8. Indemnification
You agree to indemnify and hold harmless Helivio Health Ltd, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from:
- Your use of the Website
- Your violation of these Terms
- Your violation of any rights of another party
9. Privacy
Your use of the Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.
10. Changes to Terms
We may modify these Terms at any time. Changes will be posted on this page with an updated "Last updated" date. Continued use of the Website after changes constitutes acceptance of the new Terms.
11. Governing Law
These Terms are governed by the laws of England and Wales. Any disputes arising from these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts of England and Wales.
12. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.
13. Contact Us
If you have questions about these Terms, please contact us:
- Email: hello@heliviohealth.com
- Company: Helivio Health Ltd